FAQ (Frequently Asked Questions)

1. What types of products do you offer?
We offer digital products such as eBooks, practical guides, and educational content.

2. How can I access my product after purchase?
Once your order is confirmed, you will receive an email with instructions on how to access your digital product within 24 to 48 hours.

3. What should I do if I don’t receive my product on time?
If you don’t receive your product within the expected time frame, please check your spam or junk folder. If the issue persists, contact us at Contact.herobook@gmail.com.

4. Can I get a refund if the product doesn’t meet my expectations?
Under U.S. consumer laws, digital products are non-refundable once the download or access has begun. However, if you experience a technical issue or if the content does not match the description, please reach out to us for assistance.

5. Is my personal information secure?
Yes, we protect your personal information in compliance with data protection laws. Your data is only used to process your orders and is never shared with third parties.

6. Can I use or share the products I purchased?
All products are protected by copyright. Reproduction, sharing, or commercial use without prior authorization is strictly prohibited.

7. How can I ask a different question?
For any additional questions, feel free to contact us at Contact.herobook@gmail.com.